Solutions

One receptionist, every kind of business.

Pick your sector and watch a typical call from start to finish: what is said, what you receive and what happens next.

Patients get answered. The front desk stays focused.

Appointment requests, opening hours and directions handled on the first ring, in the patient's language. Anything urgent is flagged to your team.

What changes

Requests, not voicemails
Name, number and reason arrive as a clear summary your team can act on.
AFTER EVERY CALL
Two languages, one line
English- and Spanish-speaking patients are served on the same number.
EN ⇄ ES
Urgent cases flagged
You set what must reach a person. Remute never gives medical advice. Not HIPAA compliant yet, so keep it to scheduling and general questions.
URGENT → FLAGGED

Example call

Riverside Dental

Dana Whitfield

+1 415 555 0178 EN

Riverside Dental, good morning. I'm the virtual assistant. How can I help?
Hi, I'd like to book a cleaning, ideally Thursday morning.
Of course. Are you a new or an existing patient?
New. I'm Dana Whitfield.
Thanks, Dana. I've noted a Thursday morning cleaning request. The team will confirm the exact time by text today.

Made-up call to show how it works. Not a real customer.

What lands in your inbox

✓ Summary sent

Solutions

The sector changes the questions. The basics stay the same on every plan.

24/7
Answers every call
Nights, weekends, lunch and busy hours.
EN / ES
Two languages
Detected on each call, switching mid-call if the caller does.
SUMMARY
A note after each call
Who called, why and what is next, by email on every plan.
URGENT
Urgent calls flagged
You decide what must reach a person right away.
FORWARD
Keep your number
Forward your current line. Callers notice nothing.

Same problem, every sector

A missed call is rarely a complaint. It is a customer who tried the next number on the list. Remute picks up so that does not happen.