Tenant and leasing calls, handled around the clock
Remute separates maintenance requests, leasing inquiries and emergencies, then sends each to the right place.
Example call
Your business
Good afternoon, you've reached your business. How can I help?
Hi, are you open on Saturday?
We open at 9. Shall I take your details so the team can call you back?
Yes, please.
Summary
✓ Sent by email
- Caller
- Sam Lee
- Intent
- Saturday opening hours
- Next
- Call back
How Remute helps
- 01
Maintenance triage
Unit, issue and urgency captured every time.
- 02
Leasing inquiries
Prospects get answers and leave their details.
- 03
Emergency escalation
Fire, flood or lockout reaches the on-call person.
Every call ends as a clear record
Who called, why, what was agreed and whether an alert went out. Sample data shown.
Calls
All calls- MMaría LópezESBooked09:12
- JJames CarterENTransferred11:47
- LLucía FernándezESMessage13:40
- DDaniel KimENBooked19:15
4 count
María López
+34 612 448 190
Summary
New patient, tooth pain. Booked Tue 10:30 with Dr. Ruiz.
● Appointment · Tue 10:30
Transcript
Smile Dental, good morning. I'm the virtual assistant — how can I help?
Frequently asked questions
Can it handle many properties?
Yes. Describe each property and its rules once.
Does it replace our maintenance system?
No. It feeds requests to you by text or email.
After-hours coverage?
That's where it helps most.