After-hours calls answered, not sent to voicemail
Customers call when they need you — often when you're closed. Remute picks up after hours, handles the routine and alerts you only when something is urgent.
Example call
Your business
Good afternoon, you've reached your business. How can I help?
Hi, are you open on Saturday?
We open at 9. Shall I take your details so the team can call you back?
Yes, please.
Summary
✓ Sent by email
- Caller
- Sam Lee
- Intent
- Saturday opening hours
- Next
- Call back
How Remute helps
- 01
Set your own hours
Answer only after hours, only when busy, or always. Change it any time.
- 02
Emergency rules
Define what counts as urgent and who gets the call or text.
- 03
Morning summary
Start the day with every lead and message in one place.
Every call ends as a clear record
Who called, why, what was agreed and whether an alert went out. Sample data shown.
Calls
All calls- MMaría LópezESBooked09:12
- JJames CarterENTransferred11:47
- LLucía FernándezESMessage13:40
- DDaniel KimENBooked19:15
4 count
María López
+34 612 448 190
Summary
New patient, tooth pain. Booked Tue 10:30 with Dr. Ruiz.
● Appointment · Tue 10:30
Transcript
Smile Dental, good morning. I'm the virtual assistant — how can I help?
Frequently asked questions
Can it answer only outside office hours?
Yes. You choose the schedule and the fallback behaviour.
Will I be woken up for every call?
No. Only calls that match your emergency rules notify you immediately.
Is there a free option?
The Free plan includes 30 minutes a month so you can test it with real calls.