Answers every call, 24/7
24/7Nights, weekends and lunch breaks. Callers always reach someone who greets them and listens.
Features
Everything a good receptionist does, minus the hold music.
Follow one call from the first ring to the text on your phone, then browse every detail.
- It picks up on the first ring. Day, night or lunch break, Remute greets the caller with your business name. No voicemail, no hold music, and several calls at the same time. Tells callers it is an AI assistant. Works on the number you already have. English and Spanish detected automatically
- Every word, written down. While the caller talks, Remute writes the conversation. Read it later, search it, or flip the whole thing into the other language. Searchable call list. Same call, EN or ES. Transcripts and recordings come with Pro
- The short version, ready to skim. Who called, what they need, in which language and what happens next. Five lines instead of a two-minute voicemail. Caller, intent, language, outcome. Written in your language. Includes the callback number
- It books while they are on the line. Remute offers only the slots you have free and confirms a time before the caller hangs up. Calendar booking is part of Pro. Collects name, reason and phone. Never double-books a slot. Calendar connections are rolling out
- You hear about it, right away. A text or email lands as soon as the call ends. If your rules say it is urgent, Remute passes the call to your phone. Your own definition of urgent. Transfer to the number you choose. Email on every plan, SMS with Pro
The tour
One call, five moments.
Every detail
Five jobs, done properly.
01 · Answer
Always picks up
The first job of a receptionist is to pick up.
Several calls at once
No queueThree people ring at 9:00? Nobody waits.
Keeps your number
Same numberForward calls from your current line, always or only when you do not pick up. Turn it off in seconds.
02 · Understand
Gets what they mean
Natural conversation, in the caller's language.
English and Spanish
EN / ESDetects the language and answers in it, even if the caller switches mid-call. No “press 2”.
Learns your business
From your sitePoint it at your website and it uses your hours, services and answers. If it does not know, it says so.
Natural pauses
<800 msBuilt to reply between turns the way a person would, not after an awkward silence.
03 · Book
Fills your diary
Appointments, not messages to chase.
Books appointments
ProAsks the right questions and puts the appointment in your calendar. Part of the Pro plan.
Offers only free slots
0 double bookingsIt checks what is open before it suggests a time, so you do not untangle double bookings.
04 · Notify
Tells you what matters
Short messages, at the right moment.
A summary after every call
SMS · emailWho called, what they wanted, what happens next. Email on every plan, SMS with Pro.
Urgent calls reach you
Live transferWhen a call matches your rules, Remute passes it to your phone and says why.
05 · Control
You stay in charge
See everything, change anything.
Call dashboard
Every callFilter by outcome and language, read transcripts and follow up. Recordings and transcripts are part of Pro.
Your rules
Edit any timeOpening hours, what counts as urgent and where to send it. Change them whenever you like.
Honest by default
AI disclosedCallers hear that it is an AI assistant, and the recording notice goes in the greeting. No medical or legal advice.
Compared
Voicemail, or Remute.
| — | Voicemail | Remute |
|---|---|---|
| Picks up on the first ring | No | Yes |
| Works at 3 a.m. and on weekends | Takes a message | Takes the call |
| Speaks English and Spanish | No | Yes |
| Books the appointment | No | Yes |
| Summary you can skim | You listen to every message | Text or email |
| Urgent calls reach you | If you check in time | Passed to your phone |
| Several calls at once | Yes | Yes |
Calendar booking and SMS summaries are part of the Pro plan.